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Zap Consulting Unveils Revolutionary Workflow Automation Platform, Redefining Claim Consulting Services
Charlotte, NC – April 10, 2025  – Zap Consulting is making waves in the claim consulting industry with the launch of its groundbreaking...
Zap Consulting
4 days ago2 min read

Investigating Smoke & Fire Damage Claims: How Appliances & Electronics May Be Affected
When a fire occurs, the damage can extend beyond what is visible to the naked eye. Smoke and soot can infiltrate appliances and...
Zap Consulting
13 minutes ago2 min read

Spring Storm Preparedness: Protecting Appliances and HVAC Systems
Spring storms bring unpredictable weather, including heavy rain, strong winds, and lightning, all of which can cause significant damage...
Zap Consulting
Apr 72 min read

Unbiased Reporting: How Zap Consulting Supports Insurance Adjusters Nationwide
At Zap Consulting, we know the importance of impartiality as a third party expert. Carriers and policyholders alike rely on our unbiased...
Zap Consulting
Mar 312 min read

How Can Zap Prevent Insurance Fraud?
No secret here: fraud is a pervasive challenge in the property damage claims industry, costing insurers billions of dollars annually....
Zap Consulting
Mar 243 min read


Zap Consulting Appoints Jessica Vils Ferguson as Vice President of Client Solutions
Charlotte, NC – March 19, 2025  – Zap Consulting, a premier provider of assessment solutions for claims involving HVACR, electronics,...
Zap Consulting
Mar 191 min read

Is an On-Site Inspection Worth It? When to Consult the Experts.
Property claims pros know all too well, determining the best course of action for assessing damaged appliances and electronics can be a...
Zap Consulting
Mar 173 min read

Spring Thaw and Water Damage Claims: What Adjusters Should Expect
As winter transitions into spring, snowmelt and seasonal rains bring a mix of warmer temperatures and a host of water damage risks. For...
Zap Consulting
Mar 103 min read

March Madness of Appliance Claims: Common Breakdowns During Weather Changes
As the seasons shift and temperatures fluctuate, appliances and HVAC systems are often put to the test, revealing hidden vulnerabilities...
Zap Consulting
Mar 33 min read

Frozen & Burst Pipes Claims: What Adjusters Should Know
As temperatures plunge in colder climates, February often emerges as the peak month for frozen pipes. Water pipes exposed to frigid...
Zap Consulting
Feb 243 min read

Planned Obsolescence and Appliance Claims: How to Determine Wear & Tear vs Covered Damage
In 2025, consumers have a ton of choices when shopping for new appliances. From refrigerators to washing machines, homeowners can select...
Zap Consulting
Feb 103 min read

Winter HVAC Challenges: Preparing for the End of the Season
Homeowners and property managers often focus on heating during winter, but neglecting post-season maintenance can lead to costly repairs...
Zap Consulting
Feb 32 min read

Faster Claims Resolution: The Zap Consulting Process Explained
In the fast-paced world of property damage claims, efficiency and accuracy are crucial for adjusters, insureds, and carriers. At Zap...
Zap Consulting
Jan 272 min read

Desktop Reviews vs. On-Site Inspections: Choosing the Right Approach
At Zap Consulting, we often receive this question from adjusters: is a desktop review or on-site inspection needed for this claim? If you...
Zap Consulting
Jan 133 min read


2025 Refrigerant Updates: What Adjusters Need to Know in HVAC Claims Handling
As experts in assisting adjusters with HVAC claims, we at Zap Consulting have noticed a recurring trend: confusion and misinformation...
Zap Consulting
Jan 62 min read

Why It Is Important to Have a Timely Inspection of an HVAC System with Claimed Damages
When property damage involves HVAC systems, time is of the essence. Home and business owners rely on a functional HVAC system to maintain...
Zap Consulting
Dec 16, 20244 min read

Understanding Insurance Fraud: Red Flags and How to Spot Them
Insurance fraud costs the industry billions of dollars every year, impacting both insurance carriers and policyholders through increased...
Zap Consulting
Dec 9, 20244 min read

Debunking Common Myths About Using HVAC Systems in Winter
As winter approaches, many homeowners start preparing their HVAC systems for the colder months. However, a lot of misinformation can lead...
Zap Consulting
Dec 2, 20243 min read

Wind Damage to HVAC Units: What Adjusters Need to Know
Wind damage is a significant concern for HVAC units, especially during high-wind events like hurricanes, tornadoes, and severe...
Zap Consulting
Nov 18, 20245 min read

Surge Damage: Key Indicators and Common Failures in Electronics and Appliances Adjusters Should Know About
Zap Consulting understands surge damage. Our experienced field technicians and in-house experts have seen thousands of surge damage...
Zap Consulting
Nov 11, 20245 min read
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