At Zap Consulting, we know the importance of impartiality as a third party expert. Carriers and policyholders alike rely on our unbiased...

No secret here: fraud is a pervasive challenge in the property damage claims industry, costing insurers billions of dollars annually....

Property claims pros know all too well, determining the best course of action for assessing damaged appliances and electronics can be a...

As winter transitions into spring, snowmelt and seasonal rains bring a mix of warmer temperatures and a host of water damage risks. For...

As temperatures plunge in colder climates, February often emerges as the peak month for frozen pipes. Water pipes exposed to frigid...

In the fast-paced world of property damage claims, efficiency and accuracy are crucial for adjusters, insureds, and carriers. At Zap...

At Zap Consulting, we often receive this question from adjusters: is a desktop review or on-site inspection needed for this claim? If you...

As experts in assisting adjusters with HVAC claims, we at Zap Consulting have noticed a recurring trend: confusion and misinformation...

Did you know 75% of the world's tornadoes occur in the United States? And that is no April Fool's joke. Tornadoes are powerful and...

Check out these new HVAC refrigerant standards you'll need to know for HVAC claims handling in 2023 and beyond.

Like many other first-time homebuyers, I naively thought the actual buying process was the hard part. Between finding time to tour homes...

The claims process can be confusing. No surprise there. With so many moving parts, feeling overwhelmed or even powerless can be easy....

This week, families and friends across the country will sit down to enjoy endless helpings of turkey, mashed potatoes, and green bean...

Where there is fire, there is smoke, and where there is smoke, there is potential for smoke damage. Smoke exposure, if not quickly...

Unfortunately, no magical device tells the user if lightning damaged the claimed electronic item, appliance, or air conditioning system....

More than 100 insurance companies across the U.S. trust Zap Consulting to perform onsite damage assessments for air conditioning,...

You know the storm is coming. You want to be a responsible homeowner, or at the very least stuff-owner, and take reasonable precautions...

Was the item connected to a surge protector? Certainly, this is a valid question, but what protection can surge devices, including surge...